Terms of engagement
The following notes clarify how our design services are structured and what you can expect at each stage of the process. These points help avoid misunderstandings before any work begins.
Initial assessments are based on the information you provide and a physical inspection where possible. We do not guarantee planning approval; our role is to prepare drawings and documentation that give your application the best chance of success. Local authority requirements vary, and we will advise on what applies to your property.
Each project includes a defined number of revision rounds at concept and detailed design stages. Changes requested after the design has been finalised for construction documentation may incur additional fees. We will always confirm the cost before proceeding with any out-of-scope work.
We prepare tender packages and can assist with contractor selection, but we do not act as a general contractor. Construction contracts are signed directly between you and the builder. Our site visits are scheduled at key milestones and are not a substitute for full project management services.
Samples and product recommendations are based on availability at the time of specification. Suppliers may discontinue lines or change lead times; we will propose alternatives that match the original intent as closely as possible. Final approval of any substitution rests with you.
Work on protected structures requires additional approvals and often involves conservation officers. We will flag the constraints early, but the timeline for these projects is harder to predict. Budgets should include a contingency for unexpected findings during renovation.
Fees are invoiced at agreed milestones, typically at project commencement, completion of concept design, and issue of construction documentation. Invoices are payable within 14 days. Work pauses if an invoice remains unpaid beyond 30 days.
These terms are meant to keep the process transparent. If anything here is unclear, we are happy to discuss it during your initial consultation.
Client notes
Feedback from recent residential projects across extensions, remodels, and full new builds.
“The new kitchen feels twice as large. They managed the whole build coordination with our contractor, and the glazing detail made all the difference. We get sunlight until late afternoon now.”
Sarah & Tom W.
Rowhouse extension, completed 2024
“From the first sketch to the final fitting, everything was clear. They helped us pick oak and micro-cement that actually work with our open plan. No surprises with the budget.”
James P.
Kitchen & dining remodel, 2023
“They respected the original cornices and fireplace, but made the layout work for modern life. The material choices feel both period-appropriate and durable. A very thoughtful process.”
Eleanor H.
1920s terrace restoration, 2024
“The spatial planning for our new build was spot on. Every room has a purpose, and the flow between the garden and living area is seamless.”
“They helped us choose materials that suit the coastal climate. No more peeling paint or rusted fixtures. The house feels solid and calm.”
“Clear construction drawings and a realistic timeline. The liaison with our builder saved us weeks of back-and-forth.”
Ways to work with the studio
Each engagement is structured around a clear scope, so you know exactly what to expect at every stage — from the first site visit to the final walkthrough.
A focused study of your site and brief before any detailed design begins. We assess the potential of your property, test initial ideas, and give you a clear direction.
The complete design package — from refined layouts to construction drawings. Ideal for extensions, remodels, and new builds where you need a thorough set for pricing and building.
For remodels and heritage restorations, we manage the design and the liaison with local contractors — keeping the process smooth and the details consistent.
Not sure which scope fits your project? Book a consultation and we’ll help you decide.
What we do
Every home has its own constraints — a tight urban plot, a listed facade, a family that needs one more room. We work within those limits and turn them into clear, buildable plans.
Rear, side, and two-storey additions designed to open up the plan without overwhelming the original footprint. We handle the structural coordination and the building control drawings.
Reconfiguring layouts for better flow, more storage, and proper ventilation. We specify fixtures, finishes, and joinery that hold up to daily use and the local climate.
Sensitive repairs and upgrades for period properties. We retain the character — cornices, fireplaces, sash windows — while improving insulation, wiring, and the everyday layout.
Complete designs for private homes, from site analysis and orientation studies to construction packages. We focus on natural light, cross-ventilation, and a durable material palette.
Early-stage layout studies and hand-drawn concept sketches that help you visualise the potential of a space before committing to detailed design work.
Detailed drawings, material schedules, and direct coordination with local contractors. We stay involved through the build to keep the design intact and resolve site issues as they come up.